Privacy Policy

At Nirvana Therapies, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website.

Information We Collect

We collect information you provide directly to us when you book an appointment, sign up for our newsletter, or communicate with us via the contact form. This may include your name, email address, phone number, and any other information you choose to provide.

Third-Party Data Processors and Analytics

To ensure our website functions securely and to help us understand how visitors interact with our services, we use carefully selected third-party services. These third parties may collect and process certain data as follows:

Google Analytics & Google Tag Manager: We use these tools to analyse website traffic and visitor behaviour. Google collects anonymised device signals, browser types, referral sources, and session durations. This data is aggregated and does not personally identify you. We operate Google Consent Mode, meaning analytics storage is only activated if you explicitly opt in via our cookie banner.
Clerk Authentication: If you access our secure portal (e.g., as an administrator or patient logging in), we use Clerk to manage authentication. Clerk processes essential account data (such as your email address) and sets secure session tokens to verify your identity and protect against unauthorised access.
Ahrefs: We utilise Ahrefs analytics to monitor our website’s health and search engine performance. This involves the collection of anonymised, high-level traffic data to ensure our site remains accessible and optimised.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your bookings, and respond to your inquiries.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Last updated: 09/06/2026